Business-hours sends, instant opt-outs, and never more than two messages.
Review agent · Rivera Plumbing, sample week
Completed jobsThis week
Dedicated texting line
Maria G. · Water heater
iMessage
Today 4:10 pm
Hi Maria, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?g.page/r/rivera-plumbing/reviewReply STOP to opt out.
DeliveredOne follow-up at most a few days later.
Job finished 9:40 pm
Hi Dev, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?g.page/r/rivera-plumbing/reviewReply STOP to opt out.
Not sent yetAlways inside polite hours
Friday 3:25 pm
Hi Alicia, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?g.page/r/rivera-plumbing/reviewReply STOP to opt out.
Monday 11:00 am
Hi Alicia, just a gentle reminder in case this got buried.g.page/r/rivera-plumbing/reviewReply STOP to opt out.
Delivered
Thursday 2:05 pm
Hi Tom, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?g.page/r/rivera-plumbing/reviewReply STOP to opt out.
Thanks! Do you also service tankless heaters?
Landed in your inbox
Monday 5:30 pm
Hi Sam, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?g.page/r/rivera-plumbing/reviewReply STOP to opt out.
STOP
Opted out instantly. Never contacted again.
Touches1 of 2
01/How it works
Set it up once.Reviews keep coming.
Fully done for you, like everything at Regulance. All of it is wired for you during setup.
Step 01
Connect
We set it up for you: your Google review link, your business name, and where finished jobs come from.
01Use a CRM?We automate the whole workflow: when a job is marked complete in GoHighLevel, HubSpot, Salesforce, Close, Follow Up Boss, or Monday.com, the review request fires on its own (and Zapier or Make covers almost everything else).
02Run our AI receptionist?Bookings flow in automatically.
03Neither?You simply send us the day's completed jobs.
Review agent · Setup, Rivera Plumbing
Setup · Rivera Plumbing
Where finished jobs come from
Set up for you
Your CRM
A job is marked complete
GoHighLevelHubSpotSalesforceCloseFollow Up BossMonday.comZapier or Make
Our AI receptionist
Bookings flow in automatically
The day’s completed jobs
Sent by you or your office
Review request
Fires on its own
On
Your customer
A short, friendly text
After each job
Set up for you
Your Google review link
Your business name
Where finished jobs come from
Step 02
The ask
After each job, your customer gets a short, friendly text thanking them and asking for a quick Google review, with your review link right there.
On iPhones it arrives as a blue-bubble iMessage; everywhere else it arrives as a normal text. Always inside polite hours.
Review agent · The ask
Dedicated texting line
Maria G. · Water heater
MGMaria G.iMessage
Today 4:10 pm
Hi Maria, thanks for choosing Rivera Plumbing today.1Would you leave us a quick Google review?2g.page/r/rivera-plumbing/review3Reply STOP to opt out.4
Delivered
What is in it
1A thank you with your business name
2A one-line ask
3Your Google review link
4The option to opt out
How it arrives
On iPhones
Blue-bubble iMessage
Everywhere else
A normal text
When
Always inside polite hours
From
A dedicated texting line
Step 03
One nudge, then done
A few days later, one gentle follow up goes out.
That is the maximum: two touches, ever. Replies land in your inbox, and anyone who texts STOP is opted out instantly and never contacted again.
Review agent · Follow-up
Touches · Luis T.
One nudge, then done
Two touches, ever
FriSatSunMonTueWedThu
Friday 3:25 pmThe ask
Hi Luis, thanks for choosing Rivera Plumbing today. Would you leave us a quick Google review?
Sent
Monday 11:00 amOne gentle follow-upAfter a few daysSent
ThenThat is the maximumNothing more is sent
If they reply
Thanks! Do you also service tankless heaters?
Lands in your inbox
If they text STOP
STOP
Opted out instantly. Never contacted again.
Touches2 of 2
02/Rules
Polite by design.
Google’s review policies prohibit filtering who gets asked, so the agent sends a neutral, friendly request to every completed job.
Review agent · Rules it follows
Dedicated texting line
The review request
Every completed job
Hi first name, thanks for choosing Rivera Plumbing today.1Would you leave us a quick Google review?2g.page/r/rivera-plumbing/review3Reply STOP to opt out.4
RuleDedicated texting line
From
A dedicated texting line
To
Every completed job
1A thank you with your business name
2A one-line ask
3Your Google review link
4The option to opt out
Polite hoursJob finishedSent
3 pm9 pm3 am9 am3 pm
Job finished 9:40 pmNot sent yet
Next day, inside polite hoursSent
Touch 1The askAfter the jobSent
Touch 2One gentle follow-upA few days laterSent
That is the maximumNothing more is sent
Touches2 of 2
STOP
Opted out instantly
JC
Jordan C.Never contacted again
Do you also install water softeners?
Your inboxPriya S. · Do you also install water softeners?
Lands in your inbox
01
A short, warm text from a dedicated texting line.A thank you with your business name, a one-line ask, and your Google review link.
02
Always inside polite hours.
03
One follow-up at most a few days later.That is the maximum: two touches, ever.
04
Every message includes the option to opt out.Anyone who texts STOP is opted out instantly and never contacted again.
05
Replies land in your inbox.
03/Why reviews
More reviews help more people find you.
More reviews push you higher in Google’s recommendations, so more people find you first, which brings in more leads and more revenue.
plumber in pasadena
123
1★★★★★
2★★★★★
3★★★★★
When someone searches for your trade in your city, Google shows a map with three businesses, and review count and rating are a big part of who appears there.
Page 1Reviews
★★★★★Call
★★★★★Call
Page 2
★★★★★
★★★★★
Most local businesses have a handful of reviews while the first page collects the calls.
★
Fresh reviewsWeek after week
This week
Last week
Two weeks ago
Three weeks ago
A steady stream of fresh reviews, week after week, is one of the most useful things a local business can do.
Email services@regulance.ai or book a 15-minute call and we will put together a quote.
Do you only ask happy customers?
No, and that is deliberate. Google's review policies prohibit filtering who gets asked, so the agent sends a neutral, friendly request to every completed job. In practice happy customers respond at much higher rates, so the effect is the same: your review count grows, and you stay fully within Google's rules.
What does my customer actually see?
A short, warm text from a dedicated texting line: a thank you with your business name, a one-line ask, and your Google review link. One follow-up at most a few days later. Every message includes the option to opt out, and a reply of STOP is honored instantly.
Do I need the AI receptionist to use this?
No. The Review Agent works completely on its own, and it is one of the seven agents we build. If you do run our receptionist, completed bookings feed the Review Agent automatically, so the two are better together.
How do completed jobs get into the system?
Three ways. If you use a CRM, we automate the workflow end to end: a job marked complete in GoHighLevel, HubSpot, Salesforce, Close, Follow Up Boss, or Monday.com triggers the review request automatically, and Zapier or Make connects almost anything else. If you book through our AI receptionist, it happens automatically. And the simplest fallback: you or your office sends us the day's finished jobs and we take it from there. All of it is wired for you during setup.
Why do reviews matter this much?
When someone searches for your trade in your city, Google shows a map with three businesses, and review count and rating are a big part of who appears there. Most local businesses have a handful of reviews while the first page collects the calls. A steady stream of fresh reviews, week after week, is one of the most useful things a local business can do.
How much does it cost?
Custom pricing, quoted to your business, the same as everything at Regulance. It is a flat monthly with the setup done for you. Email services@regulance.ai or book a 15-minute call and we will put together a quote.
06/Contact
Rather talk it through?Book a 15-minute call.
Grab a time that works and we’ll talk it through. We’ll answer your questions, show you exactly what your agents would do, and you’ll know in ten minutes whether it fits. No slides, no pressure.