Question 1

What if the AI says something wrong?

Accepted Answer

Every word the agent says is scripted against your business rules. We review transcripts daily for the first thirty days, then weekly. You can require human review before any call goes live during the pilot period.

Question 2

What industries does this work for?

Accepted Answer

Any business where the phone is the funnel. Today we run live for medical and dental practices, law firms, real estate teams, home services contractors (HVAC, plumbing, electrical), auto shops, fitness studios, salons, and a long tail of local SMBs. The conversation script is custom per industry — insurance pre-screens for dental, conflict checks for law, zip-code triage for trades — but the engine is the same.

Question 3

I already have an answering service. Why switch?

Accepted Answer

Answering services take messages. Regulance books appointments. It writes to your calendar, sends confirmation SMS, and routes emergencies to your on-call person — the parts that actually convert revenue.

Question 4

Will it sound robotic?

Accepted Answer

Listen to the call in section 02 and decide. It's a real voice, real cadence, real handling of interruption. We can also have the agent disclose itself as AI at the start of every call if you prefer or your industry requires it (medical, legal).

Question 5

What happens to my existing phone number?

Accepted Answer

Nothing. We set up forwarding from your existing line, so the number on your trucks, your storefront, and your Google profile stays the same. If you ever cancel, you turn the forwarding off — the line is yours.

Question 6

Does it work with my booking software?

Accepted Answer

Yes — Google Calendar, Calendly, Acuity, ServiceTitan, Housecall Pro, Jobber, NexHealth, Clio, Mindbody, and most schedulers via webhook. If you book on paper, we'll set you up on Google Calendar at no charge.

Question 7

What if call volume spikes — heat wave, flu season, viral post?

Accepted Answer

The agent handles unlimited parallel calls — that's the entire point. Call minutes are bundled up to 2,000/mo on the Inbound tier and 5,000/mo on Inbound + Outbound. Overage is billed at 10¢/min, but most operators never see it.

Question 8

Compliance — HIPAA, TCPA, state recording laws?

Accepted Answer

Recordings are customer-owned and exportable any time. We support two-party-consent recording disclosures and AI-self-identification for medical and legal verticals. HIPAA-eligible deployment is available on the Inbound + Outbound tier.

Question 9

Lock-in?

Accepted Answer

90-day initial term, then month-to-month. Full refund inside the first 14 days. No setup fee to recover, just the months you used.

You’re in. One short form between here and your AI on the phone.