# Regulance

> Your line, answered. 24 hours a day. A multi-vertical AI voice agent that picks up in one ring, qualifies the caller, books the appointment, and texts the confirmation — for any business where the phone is the funnel.

Regulance is a 24/7 AI voice agent for small and mid-sized businesses where missed phone calls are missed revenue. The agent answers inbound calls in one ring, qualifies the caller, checks the operator's real calendar, books the appointment, and texts the customer a confirmation. Works across home services (HVAC, plumbing, electrical, roofing, pest control), medical and dental practices, law firms, real estate brokerages, auto repair, fitness studios, salons and spas, and any other vertical where the phone is the highest-intent channel.

Built in Los Angeles. Founded 2026. One-page brand site at https://regulance.ai.

## What it does

- Answers every inbound call in one ring (98% first-ring answer rate on the live demo line)
- Qualifies callers by intent — emergency vs. service request vs. estimate vs. info
- Books appointments directly into Google Calendar, Calendly, or any major scheduling tool
- Sends SMS confirmations to the customer and operator on every booking
- Escalates emergencies (medical urgency, water leaks, gas smells, no-heat in winter, legal time-sensitive) to the on-call human
- Handles after-hours, lunch hours, and overflow during seasonal peaks
- Texts back missed calls within 60 seconds (Inbound + Outbound tier)
- Follows up on outstanding estimates with calls and texts (Inbound + Outbound tier)
- Runs seasonal campaigns and re-engagement sequences to existing customers (Inbound + Outbound tier)

## Who it's for

Multi-vertical. The shared pattern: small business owner who still personally answers the phone, loses calls during real work, and knows every missed call is a customer that hired someone else.

Best fit:
- Home services (HVAC, plumbing, electrical, roofing, pest control, cleaning)
- Medical practices, dental offices, chiropractors, veterinary clinics
- Law firms and attorneys (intake-heavy practices)
- Real estate brokerages and individual agents
- Auto repair, auto body, mechanics
- Fitness studios, yoga studios, gyms
- Med spas, salons, beauty
- Any service business with $300K–$10M revenue and 2–50 employees

## Pricing

Two tiers. Flat monthly with annual options. No setup fee.

- **Inbound — $500 per month** ($4,800 per year, saves 20%). 24/7 inbound answering, lead qualification across five call types, calendar booking, SMS confirmations, owner notifications, emergency escalation rules. Up to 2,000 call minutes per month.
- **Inbound + Outbound — $750 per month** ($7,200 per year, saves 20%). Everything in Inbound plus missed-call text-back inside 60 seconds, web-form speed-to-lead under 2 minutes, estimate follow-up sequences, seasonal campaigns, re-engagement to 6-month inactives. Up to 5,000 call minutes per month.

Both tiers: 90-day initial term, then month-to-month. Full refund inside the first 14 days. Cancel anytime after 90 days.

## How it works

Five days from sign-up to live on the phone.

1. **Day 1 — Intake.** One 60-minute kickoff call. We map the operator's top five call types, hours, service area, scheduling tool, and escalation rules. Nothing for the operator to write down — we record it.
2. **Days 2–4 — Build.** We design the conversation, train the AI on the business, and connect it to the phone line, calendar, and SMS. ~25 test calls covering every branch plus emergency escalation. Operator sees the agent answer a test number on Day 3.
3. **Day 5 — Launch.** Phone forwarding goes live. First real calls run together on a shared screen. From Day 6 onward, the line just works.

## Live demo (no form, no follow-up)

- Call **Sara**, the live demo receptionist, at **+1 (385) 326-2144** or **+1 (213) 953-8076**. She runs a multi-vertical demo, 24 hours a day. Try saying you have a dental emergency, an HVAC question, or want to book a legal consult — she branches accordingly.
- Call **Alex**, the sales agent, at **+1 (775) 540-3178** to ask about pricing or book a 15-minute closing call.

## Integrations

- **Scheduling:** Google Calendar, Calendly, Acuity, NexHealth (dental), ServiceTitan, Housecall Pro, Jobber, FieldEdge, Clio (legal), Mindbody (fitness/wellness), plus ICS/webhook for anything else
- **CRM:** GoHighLevel, HubSpot, Pipedrive, Salesforce, plus any with an API
- **Phone/SMS:** Telnyx (primary), Twilio, VAPI, RingCentral, OpenPhone, Dialpad, 8x8
- **Payment:** Stripe

All connections included in onboarding, regardless of tier.

## Operating record

- Uptime: 99.97% (rolling 12 months on demo account)
- Compliance: HIPAA-eligible on the Inbound + Outbound tier (medical/dental), SOC 2 in progress
- Call recordings: Customer-owned, exportable any time, TCPA-compliant in all 50 US states
- Support: < 2 hour first response, business hours Pacific
- Cancel anytime after the 90-day initial term, no penalty

## Setup guides (for active clients)

- [Calendar connection](https://onboarding-backend-nu.vercel.app/setup/calendar) — Google OAuth walkthrough including how to bypass the "unverified app" warning during verification queue
- [Forwarding your business line](https://onboarding-backend-nu.vercel.app/setup/forwarding) — carrier-by-carrier (Verizon, AT&T, T-Mobile, Spectrum, Comcast, Cox, Frontier, RingCentral, OpenPhone, Dialpad, Google Voice, landline)

## Links

- [Home / how it works](https://regulance.ai/)
- [Pricing](https://regulance.ai/#pricing)
- [Pricing details (markdown)](https://regulance.ai/pricing.md)
- [How it works (markdown)](https://regulance.ai/how-it-works.md)
- [FAQ (markdown)](https://regulance.ai/faq.md)
- [Case study (markdown)](https://regulance.ai/case-study.md)
- [Integrations (markdown)](https://regulance.ai/integrations.md)
- [Setup guides (markdown)](https://regulance.ai/setup.md)
- [ROI calculator](https://regulance.ai/#roi)
- [Hear a live call](https://regulance.ai/#hear)
- [Book a demo](https://regulance.ai/#demo)
- [Privacy policy](https://regulance.ai/privacy)
- [Terms of service](https://regulance.ai/terms)
- [Full content for AI agents (llms-full.txt)](https://regulance.ai/llms-full.txt)

## Contact

- Email: services@regulance.ai
- Sales line: +1 (775) 540-3178 (Alex, the AI sales agent — pickup is the demo)
- Mailing: Los Angeles, CA